GET
/api/visitor/{id}
Get the information for a specific visitor
Scope:
client
or
operator
Request Parameters
Path
id
required
The id of the visitor
Response
Schema
payload
The visitor data
visitor
The visitor data
details
The visitor details
crm
The crm id
name
The visitor details key
value
The visitor details value
status
The system response status. Will be ok or error
curl
example request
1
curl -H "Authorization: Bearer {{Oauth Token}}"
2
https://developer.livehelpnow.net/api/visitor/{{6f83df80-d39b-4a9f-a2b6-892d88ea4ab2-1-BDgXtjZ1}}
example response
1
{
2
"payload": {
3
"visitor": {
4
"details": [{
5
"name"
: "id",
6
"value"
: "da866935-a344-451b-ae42-1690f5c92f84-1-qik3nsTY"
7
}, {
8
"name"
: "ip address",
9
"value"
: "127.0.0.1"
10
}, {
11
"name"
: "hostname",
12
"value"
: "127.0.0.1"
13
}, {
14
"name"
: "browser",
15
"value"
: "Chrome"
16
}, {
17
"name"
: "browser version",
18
"value"
: "89.0"
19
}, {
20
"name"
: "browser platform",
21
"value"
: "Mac"
22
}, {
23
"name"
: "javascript enabled",
24
"value"
: true
25
}, {
26
"name"
: "current status",
27
"value"
: 1
28
}, {
29
"name"
: "image url",
30
"value"
: ""
31
}, {
32
"name"
: "chat state id",
33
"value"
: 4
34
}, {
35
"name"
: "chat state",
36
"value"
: "disconnected"
37
}, {
38
"name"
: "page visited count",
39
"value"
: 21
40
}, {
41
"name"
: "current page",
42
"value"
: "http://localhost:4002/test/hoc/"
43
}, {
44
"name"
: "department",
45
"value"
: "Help Desk"
46
}, {
47
"name"
: "country name",
48
"value"
: "United States"
49
}, {
50
"name"
: "country iso2",
51
"value"
: "US"
52
}, {
53
"crm"
: 111,
54
"name"
: "Name <a href="http://www.google.com">testing</a>",
55
"value"
: "John Doe"
56
}, {
57
"crm"
: 48,
58
"name"
: "Email",
59
"value"
: "john.doe@livehelpnow.com"
60
}, {
61
"crm"
: 46146,
62
"name"
: "Question",
63
"value"
: "test"
64
}, {
65
"name"
: "Custom1",
66
"value"
: "test - 2"
67
}, {
68
"name"
: "Custom2",
69
"value"
: ""
70
}, {
71
"name"
: "Custom3",
72
"value"
: ""
73
}, {
74
"name"
: "score",
75
"value"
: 0
76
}, {
77
"name"
: "search engine",
78
"value"
: null
79
}, {
80
"name"
: "search query",
81
"value"
: null
82
}, {
83
"name"
: "city",
84
"value"
: null
85
}, {
86
"name"
: "regions",
87
"value"
: null
88
}, {
89
"name"
: "postal code",
90
"value"
: null
91
}, {
92
"name"
: "isp",
93
"value"
: null
94
}],
95
"notes" : [{
96
"created_by"
: "John Doe",
97
"created_time"
: "2021-07-13T12:40:51",
98
"note"
: "This is a test note for visitor"
99
}]
100
}
101
},
102
"status": "ok"
103
}