LiveHelpNow offers a wide range of API endpoints to pull analytical data, managing your account and even creating support requests from an external source.
Check out our extensive knowledge base on how to setup and manage the LiveHelpNow system.
Check out our most used developer docs.
Fetch all chats from< a specified date range.
Create an external support
Check a specific department status
Optional settings and language customization
Callback functions for event interaction
Embedding systems outside of the widget
Product roadmap subtext. Please not this is subject to change!
Our webhook offerings will be expanding beyond the chat system! By popular demand, we will begin offering webhooks for tickets, callbacks and even surveys.
A brand new shiny operator console is coming your way. Not only does the new operator console have a more modern look to it, but we have designed it with your operators in mind with speed, efficiency and data access being the primary focus.