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LiveHelpNow offers a wide range of API endpoints to pull analytical data, managing your account and even creating support requests from an external source.

Javascript SDK

Our Javascript SDK allows for direct customization and interaction to our embedded widget. The JS SDK can also allow you to easily embed support elements onto your website!

Knowledge Base

Check out our extensive knowledge base on how to setup and manage the LiveHelpNow system.

Quick reference

Check out our most used developer docs.

Have Questions?

Contact us and we will get back to you!

Product Roadmap

Product roadmap subtext. Please not this is subject to change!

Webhooks Expansion

Fall 2021

Our webhook offerings will be expanding beyond the chat system! By popular demand, we will begin offering webhooks for tickets, callbacks and even surveys.

New Operator Console

Early 2022

A brand new shiny operator console is coming your way. Not only does the new operator console have a more modern look to it, but we have designed it with your operators in mind with speed, efficiency and data access being the primary focus.