Chat Survey Analytics

Obtain a list of chats from your account.

GET //developer.livehelpnow.net/api/analytics/chat/survey/info

Query Params

Name Expected Type Description
date_from required string The date you would like to start the search from.
Must be in YYYY-MM-DD format
date_to required string The date you would like to end the search at.
Must be in YYYY-MM-DD format

Result

{
 "status": "ok",
 "payload": [
  {
   "visitor_id": "XXXX-XXXXX-XX-XXXX",
   "survey_submission_id": 12345,
   "survey_id": 12345,
   "submit_date": "2017-01-01T01:01:00Z",
   "chat_session_detail_id": 12345
  }, ...
 ]
}

visitor_id string The unique identifier for the visitor of the chat
survey_submission_id integer The unique identifier for the survey submission
survey_id integer The unique identifier of the survey
submit_date string The submit_date of the chat with the format of YYYY-MM-DDTHH:MM:SSZ
chat_session_detail_id integer The unique identifier of the chat session the survey was linked to