Assign Ticket Endpoint

Assign the specified ticket

POST //developer.livehelpnow.net/api/ticket/{id}/assign

Important:

This endpoint with broadcast this information to all subscribers of the ticket

Query Params

Name Expected Type Description
operator_id optional integer The operator to assign the ticket to
department_id required integer The department to assign the ticket to
notes optional string A private comment to add to the ticket during assignment

Result

{
 "status": "ok",
 "message": {
  "Ticket assigned message"
 }
}

message string Success message