POST
/api/ticket/{id}/accept
Accept the specified ticket
Scope:
client
or
operator
Request Parameters
Path
id
required
The id of the ticket to be accepted
Response
Schema
payload
The ticket aceept data
department_id
The department id
message
The response message
status
The system response status. Will be ok or error
curl
example request
1
curl -X POST -H "Content-Type: application/json"
2
-H "Authorization: Bearer {{Oauth Token}}"
3
https://developer.livehelpnow.net/api/ticket/{{12345678}}/accept
example response
1
{
2
"payload": {
3
"department_id"
: 1,
4
"message"
: "Ticket 16844179 successfully accepted"
5
},
6
"status": "ok"
7
}