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Developer

POST

/api/ticket/{id}/comment

Add a comment the specified ticket

Scope:

operator

Request Parameters

Path

2

id

required

The id of the ticket to add a comment to

Query

A

comment

required

The comment provided

A

comment_type

required

The comment type as "comment"

notify

optional

Notify customer of comment

visible

optional

Set comment visiblilty to customer

Response

Schema

{}

A

message

The response message

A

status

The system response status. Will be ok or error

curl

example request

1

curl -X POST -d '{"comment":"Test comment","comment_type":"comment"}'

2

-H "Content-Type: application/json"

3

-H "Authorization: Bearer {{Oauth Token}}"

4

https://developer.livehelpnow.net/api/ticket/{{1234567}}/comment

example response

      
        

1

 {

2

   "message"

: "Ticket comment create successful",

3

   "status"

: "ok"

4

 }