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Developer

GET

/api/ticket_filters/options

Get a list of ticket filters options

Scope:

operator

Request Parameters

Query

2

operator_id

optional

The operator id associated with the filters

Response

Schema

{}

payload

The ticket filter options data

{}

filter name

The name of the filter

{}

options

The filter options

[]

{}

A

name

The filter option name

A

2

value

The filter option value

A

type

The filter type

A

status

The system response status. Will be ok or error

curl

example request

1

curl -H "Authorization: Bearer {{Oauth Token}}"

2

https://developer.livehelpnow.net/api/ticket_filters/options

example response

      
        

1

 {

2

   "payload": {

4

     "acknowledged": {

5

       "options": [{

6

         "name"

: "All",

7

         "value"

: ""

8

       }, {

9

         "name"

: "[Billing]",

10

        "value"

: "dept:3832"

11

      }, {

12

        "name"

: "[Billing] assigned to me + unassigned",

13

        "value"

: "dept:4321|op:1234_0"

14

      }],

15

      "type"

: "dropdown"

16

    },

17

    "title": {

18

      "type"

: "textbox"

19

    }

20

  },

21

  "status": "ok"

22

 }