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Developer

GET

/api/analytics/chat/contact_nav_list

Chat contact nav list data

Scope:

client

or

operator

Request Parameters

Query

A

date

required

The date for which you are trying to find chat contact nav list data. Must be in YYYY-MM-DD format

✔

nav_history

required

Include nav_history param and set value to true

Response

Schema

{}

☰

payload

The chat contact nav list data

[]

{}

A

AgentEmail

The contact agent email

2

ChatID

The contact chat id

A

Detail1

The first contact detail field

A

Detail2

The second contact detail field

A

Detail3

The third contact detail field

A

Detail4

The fourth contact detail field

A

Page

The page the contact was on

A

VisitTime

The time the contact visited the page

A

VisitorID

The contact visitor id

A

status

The system response status. Will be ok or error

curl

example request

1

curl -H "Authorization: Bearer {{Oauth Token}}"

2

https://developer.livehelpnow.net/api/analytics/chat/contact_list\?date\=2025-05-05\&nav_history\=true

example response

      
        

          
1
 {

        

        

          
2
   "payload": [{

        

        

          
3
     "AgentEmail"
: "[email protected]",

        

        

          
4
     "ChatID"
: 152888276,

        

        

          
5
     "Detail1"
: "Technical Support",

        

        

          
6
     "Detail2"
: "Chat with agent",

        

        

          
7
     "Detail3"
: "Dave",

        

        

          
8
     "Detail4"
: "[email protected]",

        

        

          
9
     "Page"
: null,

        

        

          
10
    "VisitTime"
: null,

        

        

          
11
    "VisitorID"
: "0592878a-4df3-4m23-a672-7273b4e4469b-1-JT6vcGHN"

        

        

          
12
   }],

        

        

          
13
   "status": "ok"

        

        

          
14
 }