POST
/api/ticket/{id}/acknowledge
Acknowledge the specified ticket
Scope:
client
or
operator
Request Parameters
Path
id
required
The id of the ticket to be acknowledged
Response
Schema
message
The response message
status
The system response status. Will be ok or error
curl
example request
1
curl -X POST -H "Content-Type: application/json"
2
-H "Authorization: Bearer {{Oauth Token}}"
3
https://developer.livehelpnow.net/api/ticket/{{12345678}}/acknowledge
example response
1
{
2
"message"
: "Ticket 16844179 has been acknowledged",
3
"status"
: "ok"
4
}