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Developer

POST

/api/ticket/{id}/resolve

Resolve the specified ticket

Scope:

operator

Request Parameters

Path

2

id

required

The id of the ticket to be resolved

Query

A

solution

required

The solution provided

A

comment_type

required

Comment type should be "resolved"

Response

Schema

{}

A

message

The response message

A

status

The system response status. Will be ok or error

curl

example request

1

curl -X POST -d '{"solution":"Test Solution","comment_type":"resolved"}'

2

-H "Content-Type: application/json"

3

-H "Authorization: Bearer {{Oauth Token}}"

4

https://developer.livehelpnow.net/api/ticket/{{1234567}}/resolve

example response

      
        

1

 {

2

   "message"

: "Ticket resolved successfully",

3

   "status"

: "ok"

4

 }