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Developer

GET

/api/analytics/chat/daily_chatters

Daily chatters data

Scope:

client

or

operator

Request Parameters

Query

A

date

required

The date for which you are trying to find daily chatter data. Must be in YYYY-MM-DD format

Response

Schema

{}

☰

payload

The chat contact nav list data

[]

{}

A

@VisitorID

The visitor id

A

ChatTime

The time the chat started

A

Country

The visitor country

A

DepartmentName

The chat department name

A

HostName

The visitor host name

A

Referrer

The referrer

A

VisitorCustomInfo/Custom1

The visitor first custom info field

A

VisitorCustomInfo/Custom2

The visitor second custom info field

A

VisitorCustomInfo/Custom3

The visitor third custom info field

A

VisitorInfo/Notes

The visitor info/notes

A

VisitorInfo/PreChat1

The visitor first prechat field

A

VisitorInfo/PreChat2

The visitor second prechat field

A

VisitorInfo/PreChat3

The visitor third prechat field

A

VisitorInfo/PreChat4

The visitor fourth prechat field

A

status

The system response status. Will be ok or error

curl

example request

1

curl -H "Authorization: Bearer {{Oauth Token}}"

2

https://developer.livehelpnow.net/api/analytics/chat/daily_chatters\?date\=2025-05-05

example response

      
        

          
1
 {

        

        

          
2
   "payload": [{

        

        

          
3
     "@VisitorID"
: "0592878a-4df3-4m23-a672-7273b4e4469b-1-JT6vcGHN",

        

        

          
4
     "ChatTime"
: "05 May 2025 05:02:36:180",

        

        

          
5
     "Country"
: "Russian Federation",

        

        

          
6
     "DepartmentName"
: "Customer Service",

        

        

          
7
     "HostName"
: "204.43.765.380",

        

        

          
8
     "Referrer"
: "",

        

        

          
9
     "VisitorCustomInfo/Custom1"
: null,

        

        

          
10
    "VisitorCustomInfo/Custom2"
: null,

        

        

          
11
    "VisitorCustomInfo/Custom3"
: null,

        

        

          
12
    "VisitorInfo/Notes"
: "",

        

        

          
13
    "VisitorInfo/PreChat1"
: "John Doe",

        

        

          
14
    "VisitorInfo/PreChat2"
: "[email protected]",

        

        

          
15
    "VisitorInfo/PreChat3"
: "I need help finding pricing information for LiveHelpNow",

        

        

          
16
    "VisitorInfo/PreChat4"
: ""

        

        

          
17
   }],

        

        

          
18
   "status": "ok"

        

        

          
19
 }