1-877-548-3001 Sign in About Contact
Developer

POST

/api/callback/{id}/reassign

Reassign the specified callback to an operator

Scope:

operator

Request Parameters

Path

2

id

required

The id of the callback to reassign

Query

2

operator_id

required

The operator to reassign the callback to

2

department_id

required

The department id to reassign the callback to

Response

Schema

{}

payload

The callback reassign data

{}

2

department_id

The department assigned to the callback

A

message

The response message

A

status

The system response status. Will be ok or error

curl

example request

1

curl -X POST -d '{"operator_id":"1234"}'

2

-H "Content-Type: application/json"

3

-H "Authorization: Bearer {{Oauth Token}}"

4

https://developer.livehelpnow.net/api/callback/{{1234567}}/reassign

example response

      
        

1

 {

2

   "payload": {

3

     "department_id"

: 1234,

4

     "message"

: "Call assignment successful"

5

   },

6

   "status": "ok"

7

 }